Privacy Policy

Last Updated: February 18, 2026

1. Introduction

At De Prince Shopping Mall Ltd ("we," "us," or "our"), your privacy is not just a policy, it is a promise. We are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, deprinceglobal.shop, or make a purchase.

2. Information We Collect

We only collect information that is necessary to provide you with a seamless shopping experience. This includes:

• Personal Identity: Name, delivery address, email address, and phone number.

• Payment Data: We do not store your debit/credit card details on our servers. All payment transactions are processed securely through Flutterwave, a licensed and PCI-DSS compliant payment processor.

• Technical Data: IP address, browser type, and device information to help us improve our website’s performance and security.

3. How We Use Your Information

We use your data solely for the following purposes:

• Order Fulfillment: To process your payment, deliver your products, and send you order updates.

• Customer Support: To respond to your inquiries, returns, or refund requests.

• Communication: To send you important notices regarding your account or policy changes. We will only send you marketing emails if you have explicitly opted in, and you can unsubscribe at any time.

• Security: To detect and prevent fraud or unauthorized access to your account.

4. Data Protection & Security

We take the security of your data seriously. We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your personal information during transmission. Access to your data is strictly limited to authorized personnel who need it to fulfill your order.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share limited data with trusted partners only when necessary to serve you:

• Logistics Partners: To deliver your package to your doorstep.

• Payment Processors: To securely complete your transaction.

• Legal Compliance: If required by law or to protect our rights and safety.

6. Cookies

Our website uses cookies to enhance your browsing experience (e.g., keeping items in your cart while you browse). You can choose to disable cookies through your browser settings, though this may affect some website functions.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to any inaccurate data.

• Request the deletion of your data (subject to legal or accounting retention requirements).

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact our Data Privacy Team:

• Email: de.princeshopping@gmail.com

• Phone: ‪+234 708 977 3619‬

• Address: Port Harcourt, Rivers State, Nigeria.